Transactional Emails

Guest communication through-out the whole customer journey

Our transactional email capabilities were born out of a need for hotels to reach customers through the sea of emails and alerts that modern users receive on a daily basis. With the ability to accommodate any number of special rules, our guest communications email system requires no interface and is fully automated out of the PMS/CRS. Offering multilingual support, the Guest Communication platform reduces manual work while promoting cross- and up-selling, as well as loyalty and social media engagement. 

  • Personalize communications from the moment a guest books 
  • Start the guest experience off on the right foot, prior to arrival 
  • Alleviate operational teams and allow them to focus on in-house guests 
  • Increase up- and cross-sell capabilities
  • Save time and money 
  • Uniform and CI conform multichannel communication

More information about our products that offer transactional email communication

Easy Campaign        Easy CRM        CRM Suite

How It Works

  • Automizing emails for confirmation, cancellation, pre-arrival, in-stay, and post-stay touchpoints allows opportunities for personalization and upselling 
  • Drip campaigns allow the property to engage guests throughout the path to purchase, on-property, and post-stay.  
  • Guest profiles and survey reports provide hoteliers with data to measure feedback.

We're here to help.