NextGuest CRM

We Make It Personal

NextGuest CRM is a worldwide leader in hospitality CRM services. We work closely with hoteliers to offer a CRM platform that targets guests with dynamic, relevant communication before, during, and after their stay. The result is stronger relationships between hotels and their guests, creating brand affinity and loyalty.

Transactional Emails

Key Features

Reservation related emails to guests, such as confirmations, cancellations, pre-arrival, in-stay and post-stay, for all booking channels​.

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Marketing Automation Emails

Key Features

Personalized email marketing and newsletter campaigns that can be sent ad-hoc, scheduled, and automatically triggered based on guest data and interest scoring​.

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Guest Data Management Platform

Key Features

A central database where all profiles are stored and maintained with continuous data enrichment. 

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