May 27, 2020

Product Spotlight: Contactless Menus


The Problem:

After the COVID-19 pandemic subsides, many consumers will expect businesses to maintain strict cleanliness measures. This includes touching anything that can carry germs such as paper menus before dining.

The Solution:

FleXi (Flexible Inventory) Contactless Menu is a platform that enables restaurants and bars to provide contactless menus that guests can access on their phones. Now patrons can access a restaurant or bar’s menu without having to touch a physical menu that could carry germs, putting their mind at ease.

The FleXi Contactless Menu platform also benefits restauranteurs allowing them to leverage the platform to seamlessly update menus across multiple touchpoints and create business rules that update menu offerings and pricing in real time.

How it Works:

FleXi Contactless Menus are easy for consumers to access in two simple ways:

  1. Text a keyword such as “MENU” to a SMS phone number
  2. Scan a QR code with their phone

The Benefits:

  • Seamlessly Update Menus Across Platforms: Use FleXi to update your menu across platforms in real-time and keep inventory of your food and beverages to automatically remove an item from your menu when it is no longer available.
  • Multi-Lingual and Multi-Currency: Our platform supports multiple languages and currencies for a seamless experience for international patrons who need to view menus in their native language.
  • Dynamic Pricing Based on Time of Day: Set up business rules to automatically update your menu based on the time of day. For example, your menu can feature lower prices during happy hour or late-night, and higher pricing during high-traffic hours.
  • Dynamic Pricing Based on Demand: Set up business rules to adjust your menu pricing in real-time based on demand. For example, FleXi can dynamically increase the price of an item that is in high demand with low inventory or lower prices for items that have high inventory and limited time remaining for optimal freshness.

See It in Action:

To see how easy it is to access our contactless menus, check it out for yourself. You can either scan this QR code or text MENU to 202-519-8709.

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About NextGuest:

NextGuest provides hoteliers with everything they need to thrive in the digital world, with bespoke technology solutions developed to meet the needs of luxury hotel clients coupled with elegant design capabilities that bring brands to life. We marry the power of data with brand discovery to uncover unique strategies that apply to everything from website design, content marketing, CRM, and more, helping the world’s top hotel brands maximize ROI as they acquire, convert, and retain guests throughout the travel planning journey. While each of our services is available on its own, the integrated technologies, marketing, and consulting offerings work together to increase digital engagement and generate revenue for hoteliers, allowing them to focus on what matters most — serving their guests. | (800) 649-5076 |


Editorial Contact:

Margaret Mastrogiacomo
EVP, Strategy
Phone: (212) 782-3764